Contact information
In accordance with European Union consumer protection and transparency standards, Pampa the Brand provides the following contact information for customers located in the European Union.
Responsible Company
D’Peru Textil S.A.C.
Registered in Peru under RUC No. 20535584452
Registered Address:
Jr. Mirables Mza. L Lote 47
Los Jardines de San Juan (near Banco de la Nación on Av. Wiesse)
San Juan de Lurigancho, Lima
Peru
Contact for EU Consumers
For any questions related to:
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Orders and deliveries
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Returns and refunds
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Personal data protection
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Consumer rights inquiries
EU consumers may contact us at:
📩 Email: info@pampathebrand.com
We aim to respond within a reasonable and commercially appropriate timeframe, typically within 5 business days.
Data Protection and Privacy (EU Perspective)
Although Pampa the Brand is established outside the European Union, we respect the principles of the General Data Protection Regulation (GDPR) and apply appropriate safeguards when processing personal data of EU residents.
EU consumers may exercise their data protection rights by contacting us at info@pampathebrand.com.
Online Dispute Resolution (ODR)
EU consumers are informed that, where applicable, they may also submit complaints through the European Commission’s Online Dispute Resolution (ODR) platform, without prejudice to their right to seek other legal remedies.
Governing Law
Unless otherwise required by mandatory EU consumer protection laws, purchases made through this website are governed by the laws of the Republic of Peru.